Does GlobalSCAPE release security patches for products separate from general...
THE INFORMATION IN THIS ARTICLE APPLIES TO:All products, all versionsQUESTIONDoes Globalscape release security patches for products separate from general version releases? ANSWERYES, absolutely!...
View ArticleThe Heartbleed OpenSSL Vulnerability and Mail Express
THE INFORMATION IN THIS ARTICLE APPLIES TO:Mail Express v3.3 and laterDISCUSSIONThe "Heartbleed Bug" (CVE-2014-0160) is a serious vulnerability in the popular OpenSSL cryptographic software library...
View ArticleIs the Mix environment FERPA compliant (Family Educational Rights and Privacy...
THE INFORMATION IN THIS ARTICLE APPLIES TO: EFT version 6.x and later (including MIX/Hosted)QUESTIONIs the Mix environment FERPA compliant (Family Educational Rights and Privacy Act of 1974)?ANSWEROur...
View ArticleLDAP User Name Validation Configuration
THE INFORMATION IN THIS ARTICLE APPLIES TO:Mail Express v4.0.2DISCUSSIONThis document will provide guidance for using LDAP user name validation configuration feature available in Mail Express...
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Installing or Upgrading EFT in a Failover Cluster
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v6 and laterDISCUSSIONEFT can be installed in an active-passive cluster for failover clustering. Separate instructions are provided belowfor installing...
View ArticleUsing a script to export a list of Secure FTP/EFT Server users to Excel
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Server (All Versions)Secure FTP Server (All Versions)QUESTIONHow can I use a script to export a list of Server users to Excel?ANSWERFollowing is a sample...
View ArticleSecure Account Permissions for EFT
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v6.x and laterDISCUSSIONFor best security, you should set the least permissions necessary to run EFT on Windows Server 2008 and Windows Server 2012....
View ArticleCan I create multiple users in EFT by importing a spreadsheet?
THE INFORMATION IN THIS ARTICLE APPLIES TO: version 6.x and laterQUESTIONCan I create multiple users in EFT by importing a spreadsheet?ANSWERFor the best user experience and ease of management, using...
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EFT Hangs When Running Script that Contains Configuration Changes
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v6.0 and laterDISCUSSIONIf you are running a Custom Command consisting of a script that makes configuration changes to EFT (meaning it instantiates EFT’s...
View ArticleWhich SFTP Commands are Supported by EFT Server?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Server, all versions QUESTIONWhich SFTP Commands are Supported by EFT Server?ANSWERBelow is the list of SFTP commands that EFT Server supports. (Confirmed...
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Installing or Upgrading DMZ Gateway in a Cluster
THE INFORMATION IN THIS ARTICLE APPLIES TO:DMZ Gateway, version v3.0-3.3 For other versions of DMZ Gateway, contact Globalscape Customer Support. DISCUSSIONThis article discusses installing DMZ Gateway...
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EFT and SSL Vulnerabilities
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, all versions DISCUSSIONThis notice is for informational purposes only and is intended to provide you with the latest update from Globalscape regarding...
View ArticleWeb Transfer Client File List Shows a Maximum of 500 Files and Folders
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Server's Web Transfer Client version 6.5.x and earlier (does not apply to EFT v7.x or later)QUESTIONWhen using the EFT Server Web Transfer Client (WTC),...
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Overriding the Hard-Coded Location of Web Transfer Client Files
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Server version 4.x-6.2 This article is about overriding the hard-coded location of Web Transfer Client files; for example, if you created a custom WTC...
View ArticleCan I create static cookies to use with the Web Transfer Client (WTC)?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Server, version 6.1 and later (Does not apply to the HTML 5 version of WTC available in EFT v7.x and later as it does not use the JRE.)QUESTIONCan I...
View ArticleCannot connect to EFT via Web Page
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT ServerSYMPTOMUnable to connect to EFT Server via Web (PTC or Web Transfer Client)RESOLUTIONEnsure the Windows Firewall is not blocking access. In most...
View ArticleHow much memory does the Web Transfer Client use?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Server Web Transfer Client versions that use the JREQUESTIONHow much memory does the Web Transfer Client use?ANSWERWhen a user connects to the Web...
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Error occurs when installing Java for WTC going through a proxy
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Server, version 6.x and later that use the JRE SYMPTOMWhen using the Web Transfer Client for the first time, an error occurs while installing Java going...
View ArticleDisable X-FRAME-OPTIONS for WTC and PTC
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Server Enterprise version 6.4 - 6.5.xDISCUSSIONStarting with EFT Server v6.4, the X-FRAME-OPTIONS header will be sent with a value of SAMEORIGIN for the...
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Can I customize the Web Transfer Client Web page?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT Server, versions 6.1.x and earlierFor version 6.2, refer to Rebranding (Customizing) the Web Transfer Client in the EFT Server v6.2 help.For version 6.3,...
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