Can't Resolve Host Name
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP® Home (All Versions) CuteFTP Pro® (All Versions)SYMPTOMSWhen attempting a connection with a remote FTP site, an error similar to one of the following...
View ArticleLarge File Transfers Fail with Repeated Prompts for Logon Details
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP® Home, version 8 SYMPTOMI am attempting to download a file that is approximately 100 MB in size. After successfully connecting to the remote site, I...
View ArticleSocket Error 2000
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP® Home (All Versions) CuteFTP Pro® (All Versions)SYMPTOMSDuring an FTP session, the following error is encountered:ERROR:> Can't connect to remote...
View ArticleCannot transfer .MDB files. Other file types transfer successfully
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP 8 running on Windows XP SP2 with Windows Firewall disabled and another firewall program in use. SYMPTOMSWhen attempting to transfer a Microsoft...
View ArticleFiltering Transfers
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP® Home (Most Versions) CuteFTP Pro® (All Versions)DISCUSSIONUsing filters, CuteFTP can be configured to automatically include or exclude files from...
View ArticleHow can I create a desktop shortcut for CuteFTP?
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP® Home (All Versions) CuteFTP Pro® (All Versions)QUESTIONHow can I create a desktop shortcut for CuteFTP?ANSWERTo create a shortcut on your desktop:...
View ArticleHow can I edit the username or password for my FTP site?
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP® Home (All Versions) CuteFTP Pro® (All Versions)QUESTIONHow can I edit the username or password for my FTP site?ANSWERThe CuteFTP Site Manager is the...
View ArticleRemote file listing limited to 2000 files
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP® Home (All Versions) CuteFTP Pro® (All Versions)SYMPTOMSWhen viewing a list of files residing on the remote FTP server, the file list is limited to...
View ArticleCan't resolve "host=?}"
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP® Home (All versions) SymptomWhen attempting a transfer, the following error is encountered:ERROR:> Can't resolve "<host=?}"CAUSEThis error is...
View ArticleConnect to your Road Runner Personal Home Pages account.
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP® Home (All Versions) CuteFTP Pro® (All Versions) QUESTIONI have FTP space available through my Road Runner account. How can I access it using...
View Article550 Permission Denied (or No such file or folder)
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP® Home (All Versions) CuteFTP Pro® (All Versions) SYMPTOMSWhen attempting to upload a file to a remote FTP site, a 550 error code is encountered,...
View ArticleCuteFTP Can't Connect After Upgrade to MSIE 7
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP® Home (All Versions) CuteFTP Pro® (All Versions)SYMPTOMSAfter upgrading to Microsoft Internet Explorer (MSIE) 7.0, CuteFTP will no longer connect to...
View ArticleWhen loading TOC file, CuteFTP Home becomes unresponsive and goes offline.
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP® Home versions 8.0.0 thru 8.0.4SYMPTOMWhen navigating a remote FTP site and entering a folder that contains a Table of Contents (TOC) file (such as...
View ArticleWindows Firewall Configuration for use with CuteFTP
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP Pro® (All Versions) CuteFTP Home (All Versions) CuteFTP Lite (All Versions)Windows Firewall helps protect your computer by preventing unauthorized...
View ArticleIs CuteFTP Mac compatible with an Intel-based Mac computer?
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP® Mac Pro 3 CuteFTP® Mac Pro 2 CuteFTP® Mac Home 1QUESTIONIs CuteFTP Mac compatible with Intel-based Mac computers?ANSWERCuteFTP Mac Pro version 3 was...
View ArticleIs CuteFTP Mac Compatible with Mac OS X 10.6 (Snow Leopard)?
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP® Mac Pro version 3 CuteFTP® Mac Pro version 2 CuteFTP® Mac 1 HomeQUESTIONIs CuteFTP Mac compatible with Mac OS X 10.6 (Snow Leopard)?ANSWERCuteFTP...
View Article500 MACB not understood
THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP Mac all versionsSYMPTOMSThe following command and error appear in the transfer log:MACB ENABLE500 MACB not understoodCAUSECuteFTP Mac has the ability...
View ArticleTiming issues on computers with AMD dual-core processors
THE INFORMATION IN THIS ARTICLE APPLIES TO: WAFS/CDP, any version, installed on a computer with AMD dual-core processorsSYMPTOMSome customers who are using WAFS/CDP on computers with AMD dual-core...
View ArticleJob Administration web interface will not open in Firefox
THE INFORMATION IN THIS ARTICLE APPLIES TO: WAFS/CDPSYMPTOMThe Job Administration web interface will not open in Firefox.RESOLUTIONThe Job Administration web interface opens in your default browser. On...
View ArticleFile Naming Conventions - Special Characters Not Allowed
THE INFORMATION IN THIS ARTICLE APPLIES TO: WAFS/CDP (All Versions)DISCUSSIONWAFS/CDP follows the standard Windows naming conventions, with a few exceptions (such as no support for Unicode...
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