THE INFORMATION IN THIS ARTICLE APPLIES TO:
- EFT, v7.x and later
SYMPTOM
The connection to the ICAP server times out before EFT receives a response.
CAUSE
Many things can cause this timeout. You may need to increase the timeout period on EFT.
RESOLUTION/WORKAROUND
You can increase the timeout response period on EFT server using the advanced property described below.
{
"ICAPConnectionTimeoutInMs":"enter value here"
}
Replace "enter value here" with the timeout period that you want.
Minimum = 0
Maximum = 4294967295
Default = 20000 (20 seconds)