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Message appears stating that the node is out of sync and that the service needs to be restarted

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THE INFORMATION IN THIS ARTICLE APPLIES TO:

  • EFT, v7.0 and later

SYMPTOM

When an admin logs into the administration interface, a message appears stating that the node is out of sync and that the service needs to be restarted.

RESOLUTION

Restart EFT the EFT service.

MORE INFORMATION/WORKAROUND

HA nodes running on systems with more than one network interface card can get into a state in which the nodes get out of sync.

To prevent this from occurring

Bind your MSMQ listener to a specific static adapter by adding the following registry string value:

HKLM\software\Microsoft\MSMQ\Parameters\MulticastBindIP

with the IP address of the adapter you want to bind to.


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