THE INFORMATION IN THIS ARTICLE APPLIES TO:
- Mail Express, versions 3.3 and later
SYMPTOM
Downloading unusually large zipped files can cause the browser to time out.
RESOLUTION
If you routinely need to download files that would take more than the Internet Explorer (v5.x and later) default of 60 minutes, refer to the Microsoft Support article http://support.microsoft.com/kb/181050 "Let me fix it myself" section for instructions for changing the Registry subkey value from 60 minutes to a longer timeout. (This extended timeout is unnecessary for the majority of downloads.)